Voyc doet het onmogelijke door bedrijven 100% van de telefonische oproepen te kunnen beoordelen. Het schaft de vervelende taak af om naar langdurige oproepopnames te luisteren en biedt bedrijven het juiste gereedschap om zich te concentreren op het implementeren van verbeteringen. Met geassisteerde oproepmonitoring is een bedrijf in staat om hun tijd te besteden aan training- en coaching agenten en het verbeteren van de klanttevredenheid.
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